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Help and FAQs!
USB Flash Drives
| I received a 'Delayed Write Failure' error message while copying data to the USB Flash Drive. How can I solve this? |
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Use the Philips UFD Upgrade tool to solve this: + Update (including upgrade manual) This update is valid for:
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| My USB Flash Device only displays a free capacity of 4MB (or similar) but the total capacity is much bigger. What now? |
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1. Download 'Lock it Easy' software and save it on your desktop. + Download 2. Start LockItEasy. 3. Choose 'Reset password, delete all data' and click 'OK'. -> Important: all data which were on the USB Flash Device will be gone, but it will be usable again. |
| Will my USB Flash Drive work with any computer? |
Almost all computers will work fine with USB Flash devices. Following operating systems are supported without any extra drivers:
+ How to install a USB device on Windows 98 Second Edition? + Download Windows 98 Second Edition drivers for all listed products |
| May I unplug a USB Flash Device at any moment? |
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No, please tell Windows first you want to unplug the USB Flash Device. Step 1. Click the 'Safely Remove Hardware' icon in the taskbar. Step 2. Choose with the left mouse button on the device you want to unplug. Step 3. Wait until Windows shows 'Safe to remove Hardware'. Step 4. In case windows says 'The device cannot be stopped...', close all open files from your USB Flash Device and try again. |
| Windows Vista does not recognize USB devices (anymore). |
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The usbstor.inf file might be deleted or damaged. You can do the following to solve this problem. 1. Copy this file from another computer which runs Windows Vista. The file can be found in the c:\windows\inf directory. 2. Otherwise, switch to the administrator account on your Vista computer, click the 'Start button, type CMD in the Start Search field. The Dos box will pop up. Enter in the dos box: cd\ dir usbstor.inf /s Copy the usbstor.inf you found to the c:\windows\inf directory and reboot the PC. |
| I have problems with my USB device on Microsoft Vista after resuming from sleep or hibernation. |
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These problems have been solved in the automatic updates for Microsoft Vista. Please have automatic updates turned on. Read more in the knowledge base from Microsoft: + Read more here! |
| Microsoft Windows Vista compatibility |
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Read more here! + Microsoft Windows Vista |