Help and FAQs!
Philips Intelligent Agent 2.2: false virus warnings

There's a message about a FALSE Virus Alert that some consumers might experience with Philips Intelligent Agent (PIA). The Philips Intelligent Agent is a tool which helps you to keep your Philips products to date. Included with for example Webcams, External Hard Disks and Optical Drives. The Language_PL.dll file is part of the Philips Intelligent Agent and can be detected by some virus scanners as a Virus, this is INCORRECT! This file does not contain a virus, it’s a Polish language file. If the virus scanner deleted the file the Philips Intelligent Agent is still fully functional, except from the Polish language. No action needed from the consumer if he/she doesn’t use the Polish language. If Polish is required, the Language_PL.dll needs to be added to something like a safe list within the Virus Scanner. If a new installation is required, the Philips Intelligent Agent can be downloaded from: + Download Philips Intelligent Agent 2.2 (First uninstall the Philips Intelligent Agent before reinstalling.) McAfee is one of the virus scanners that detects Language_PL.dll as Virus: